Welcome to your
new home.
A smooth, well-supported tenancy from the first application to the day you move on.
Looked after,
both ways.
A great tenancy works both ways: when you’re well looked after and the home is well cared for, everyone benefits. Kelly prioritises tenant satisfaction just as highly as she looks after her owners.
Whenever something is unclear, just ask — you’re only ever a phone call away from a clear answer.
Applying & moving in
Apply & get approved
Submit your application for screening. Once approved, we prepare your lease using up-to-date, compliant agreement software.
Sign & pay your bond
A bond of up to four weeks’ rent is collected and lodged with the RTA. Your first rent payment is due before the tenancy begins.
Entry condition report
Before you move in, we complete a full inspection — supported by photos and a 360° virtual tour — so the property’s condition is accurately recorded.
Collect your keys
Pick up your keys and settle in, with a clear induction covering everything you need to know.
Simple, on time,
through Ailo.
Rent is managed through our online portal, Ailo — making payments and maintenance requests a breeze.
- Set up automatic payments for total peace of mind
- Track payments and statements anytime in the app
- Report maintenance the moment you notice it
- If you’re ever struggling, talk to us early
What we ask of you
- Pay your rent on time, every time
- Keep the property reasonably clean and tidy
- Use the premises principally for living
- Report damage and needed repairs promptly
- Replace expired smoke-alarm batteries; never tamper with alarms
- Not disturb the neighbours
- Not alter the property without written permission
- Leave the property clean and return all keys when you vacate
Any questions? Just ask.
Your property manager is always happy to help — reach out anytime during your tenancy.
Contact Kelly